Steer Astro for Android Support
Help, answers, and contact for the Steer Astro Android app. For the fastest response, email support@steer.coach with details about your issue — we usually reply within 24–48 hours on business days.
Need help to sign up or sign in? See our easy guides with pictures. They show every screen, step by step.
Frequently asked questions
How do I create an account?
Download Steer Astro from Google Play. Open the app and tap Get Started. Sign up with Google, or with your email and a password. If you use email, Steer sends you an email with a link. Tap the link within 5 minutes. Then fill in your birth details. Then choose your plan. See the guide with pictures.
How do I sign in?
Open the app. Tap Sign In. Then tap Sign in with Google, or tap Continue with email and type your email and password. See the guide with pictures.
What information do I need to provide?
Your date of birth, exact time of birth, and place of birth. The more accurate your birth time, the more precise your chart and insights.
I don't know my exact birth time. Can I still use the app?
Yes. You can use Steer with an approximate birth time, though some insights will be less precise. Your birth certificate, hospital records, or a family member are good sources for an accurate time.
How does the AI chat work?
The AI reads your birth chart and current planetary periods (computed with the Swiss Ephemeris) and answers your questions in plain language. The calculations are exact; the AI interprets what they mean for you.
Can I create profiles for family members?
Yes. Steer supports multiple profiles, so you can keep charts for family, friends, or anyone else (with their permission). Each profile keeps its own chart and history.
Is my data secure?
Yes. Your data is encrypted in transit and at rest, and is never sold. See the Privacy Policy for details.
How do I delete my account?
You can delete your account and all associated data in the app: go to Settings → Privacy & Data → Delete Account. You are signed out immediately and the deletion is permanent. Note: deleting your account does not cancel an active subscription — cancel that separately in Google Play (Play Store app → your profile icon → Payments & subscriptions → Subscriptions). If you need help, email support@steer.coach. Step-by-step instructions are on the account & data deletion page.
How accurate are the calculations?
Every chart, dasha period, panchang, and transit is computed with the Swiss Ephemeris using NASA JPL data, accurate to a fraction of a degree.
What is the difference between Vedic and Western astrology?
Vedic (Jyotish) astrology uses the sidereal zodiac based on fixed star positions, while Western astrology uses the tropical zodiac. Vedic astrology also uses timing systems like the dashas. Steer follows the Vedic tradition.
Should I use Steer for medical or legal advice?
No. Steer is for personal reflection and self-understanding, and is not a substitute for professional medical, legal, financial, or psychological advice. Always consult qualified professionals for important decisions.
I found a bug or have a feature request. How do I report it?
Email support@steer.coach with the details. We review all feedback.
Common issues & solutions
Unable to sign in
First, see the sign-in guide. Still not working? Try these:
- Check that you have a stable internet connection.
- Make sure you are using the same sign-in method (Google, or email and password) you registered with.
- Clear the app cache and restart.
- Confirm you granted the app the necessary permissions.
App is crashing or freezing
- Update to the latest version of the app.
- Force-close the app and reopen it.
- Restart your device.
- Check that you have enough free storage.
- If it persists, email support@steer.coach.
Birth chart not loading
- Confirm you entered complete birth details (date, time, and location).
- Check your internet connection.
- Refresh, or navigate away and back.
- Make sure the birth location is a valid city name.
System requirements
- Android: devices running Android 8.0 (Oreo) or later.
Getting started
- Create your profile: sign up with Google or email (see how), then enter your accurate birth details.
- Explore your chart: review your birth chart and planetary positions.
- See your life periods: understand which dasha periods are shaping your life now and ahead.
- Ask the AI: ask about relationships, career, purpose, or any area of life.
Contact
- Support: support@steer.coach
- General inquiries: hello@steercorp.io
- Press & media: press@steercorp.io
- Privacy: privacy@steercorp.io