This document is an electronic record, generated by a computer system, and does not require any physical or digital signatures.
Terms of Use
These Terms of Use along with the Privacy Policy https://steer.coach/privacy.html, constitute legal agreement ("Agreement") between Steer Corp., a corporation incorporated in Delaware, United States of America ("Company" or "Steer") and the person who accesses and/or uses the Steer Mobile Application and/or the following website https://steer.coach (including related software, mobile and other applications and functions and features thereof) ("Steer Tech"), owned and operated by Steer.
The Agreement governs the access and use by you of Steer Tech and the activities, services, features, functionalities and / or resources available on Steer Tech as described in greater detail hereinafter (the "Services") offered by the Company. Our Privacy Policy sets out the terms on which we process any personal and other data we collect from you, or that you provide to us. By using Steer Tech, you consent to such processing and you warrant that all data provided by you is accurate.
Any reference to "you" or "your" or "user" or "customer" (if applicable) refers to you as a user of Steer Tech and/or the Services; any reference to "Company", "Steer", "we", "our" and "us" shall refer to Steer Corp. Please read the Agreement carefully before you start to use Steer Tech. You and we are collectively referred to as "Parties".
In consideration of your use of Steer Tech and the Services, you agree to comply with all the provisions of the Agreement.
By visiting Steer Tech, you unconditionally agree to be fully bound by the Agreement. The information, content and services contained in Steer Tech and the Agreement are subject to change and can be revised at any time at the sole discretion of Steer without any prior notice. You are bound by any such revisions, and therefore we advise you to stay apprised of any and all changes. If you do not agree to the provisions of the Agreement, you must not use Steer Tech. If you do not agree with any amendments made by us to the Agreement at any time in future, you must stop using Steer Tech with immediate effect.
By accessing and using Steer Tech/Services, you acknowledge, agree and accept that you have read and understood the Agreement and shall not claim invalidity of the Terms on any ground. For the aforesaid purposes, 'Acceptance' shall mean your affirmative action in clicking on 'check-box' or on the 'continue' button as provided on the sign-up / registration page or any such other similar actions that implies your acceptance.
Information provided on Steer Tech should not be treated as an offer, solicitation, invitation, advice regarding any product or services of Steer. The access/use of Steer Tech is subject to its Agreement, any and all applicable laws and government notifications, rules, regulations and guidelines issued by regulatory and/or governmental and/or statutory bodies. By visiting Steer Tech, you agree to permit Steer to communicate with you, from time to time, about its products and services, unless you decide to unsubscribe from receipt of such communications by following the instructions stated in said communications.
This Agreement is and shall be deemed to be concluded and executed between you and the Company at the place of incorporation of the Company.
Scope of Services
The Company has developed and offers an artificial intelligence (AI) based and powered vedic astrology life guidance platform in astrology domain. Steer Tech combines traditional Jyotish (Hindu astrology) principles with modern artificial intelligence to deliver daily guidance, personality insights, life event forecasting, and interactive coaching to individual users.
The key Services and functionalities available on Steer Tech are detailed at https://steer.coach.
The Services provided by the Company to you under the Agreement shall be: (i) provided on a non-exclusive basis; (ii) used by the user only for lawful activities; and (iii) non-transferable and non-assignable by the user whether directly or indirectly.
The Services provided herein are limited to scope defined under the Agreement and the user shall not: (i) use the Services other than in connection with lawful purposes; or (ii) sub-license the Services; or (iii) tamper with, harm, reverse engineer, modify, decompile, disassemble or otherwise attempt to extract information from Steer Tech; or (iv) create derivative works based on Steer Tech; or (v) acquire any other right or title to Steer Tech; or (vi) adapt, translate, remove or eliminate Steer Tech.
Your interactions with Steer Tech, including chat messages, AI-generated insights, and stored memories, are treated as confidential.
In connection with the offering Services through Steer Tech, we are guided by the following core principles:
- We don't sell your personal data.
- Your messages and AI insights are private, and not accessed or read by us.
- You control your activity, and history thereof, on Steer Tech. You can view, edit, or delete them anytime.
- You can delete your entire account and all associated data.
- We use trusted, secure third-party AI services; no data is used to train competing models.
The access and use of the Services is at the User's discretion.
IMPORTANT:
Astrology is a traditional belief system. It is not universally recognised as a scientifically validated method of prediction. Astrology involves interpretative frameworks and symbolic analysis and astrology interpretations and predictions are inherently subjective and speculative.
Steer Tech applies traditional astrological methodologies through computational techniques. Steer Tech provides algorithmically generated astrological insights intended to support personal reflection and decision-making. These insights, interpretations and predictions are generated using artificial intelligence models based on astrological principles and user-provided data. These outputs should be viewed as analytical insights rather than definitive statements about future events or outcomes. No representation or warranty is made that any predicted event, outcome, or circumstance will occur or materialize. Steer Tech does not represent that such outputs reflect definitive or universally accepted astrological conclusions. Further, no representation or warranty is made regarding the accuracy, completeness, reliability, or suitability of such predictions. Outcomes in real life may vary significantly.
Steer is not, and does not offer or provide any, fortune-telling service or predictions/forecasts relating thereto. It is an informational and engagement platform providing self-discovery and life-coaching tools grounded in Vedic astrological frameworks. Users may receive general predictions and guidance on various topics and matters such as career, relationship dynamics, personal growth, health awareness, and daily decision-making, all personalized to their unique birth chart.
Steer's content and guidance is solely for self-reflection and interpretative purposes only. It does not constitute, and should not be construed as, professional advice or guidance of any kind on any of the topics and subjects. Users should independently evaluate the information provided and exercise their own judgment before making any personal, financial, or professional decisions. Users should not rely exclusively on the information or predictions generated by Steer Tech when making significant personal, financial, or professional decisions. Appropriate professional advice should be sought where necessary. Steer Tech is not intended to replace professional consultation.
Users are solely responsible for evaluating the relevance and usefulness of any information or predictions generated by Steer Tech. Any decisions made based on such information are undertaken at the user's own discretion and risk. Users should exercise their own judgment and discretion when interpreting or relying on any predictions or insights provided by Steer Tech. The Company disclaims any or all liabilities arising out of the same.
By accessing or using Steer Tech, the user acknowledges that they understand the interpretative nature of astrological insights and agree that Steer Tech shall not be responsible for decisions taken based on the information generated.
Eligibility
The Services available through Steer Tech is available only for or through the persons who are eligible to enter into binding contract under applicable laws.
By accessing or using our Services, clicking a button or taking a similar action to signify your affirmative acceptance of these Terms, you hereby represent that:
1. You have read, understand, and agree to be bound by these Terms and any future amendments or additions to these Terms as published from time to time at this link or through our Services; 2. You are eligible to enter into binding contract under applicable laws; 3. You have the authority to enter these Terms personally; 4. You will comply with all applicable laws, including those of the country, state, and city in which you are present while using our Services.
If you do not agree to be bound by these Terms, you may not access or use our Services; and,
We have the right to disable your use of Steer Tech or Account if in our opinion you have failed to comply with any of the provisions of the Agreement, including compliance with any eligibility criteria. You are solely responsible for ensuring that you access and/or use of Steer Tech is in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where the Agreement or use of the Services is prohibited and, in such circumstances, you agree not to use or access Steer Tech or Services in any way.
User Obligations
You agree and undertake that you shall not use the Services to: (i) violate or encourage any conduct that would violate any applicable law or regulation or would give rise to civil liability; or (ii) collect or harvest any personally identifiable information, including names, from the Services or to contact users other than those who are personally known to you; or (iii) impersonate or misrepresent your affiliation with any person or entity.
You agree and undertake that you shall not: (I) access, tamper with, or use any unauthorized non-public areas of Steer Tech or the Company's systems or those of the Company's services providers; or (ii) attempt to probe, scan, or test the vulnerability of Steer Tech or any related system or network or breach any security or authentication measures used in connection with Steer Tech; or (iii) attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services.
You shall use its best effort to hinder and prevent piracy and hacking with respect to the Services and Steer Tech at its end. In the case of occurrence of any piracy and hacking with respect to the Services and Steer Tech, you shall inform us immediately.
Your Account and Other Details
In order to use the Services, you must create an account ("Account") and provide to the Company necessary information, data, login id, passwords, usernames, PINs, email address, mobile number, other log-in information, materials or other contact information and content (collectively "Account Information") and / or authenticate yourself through APIs provided by third parties which the Company integrates with Steer Tech from time to time. You are permitted to use the Services only after proper and valid authentication, which will need to be done explicitly by you. When creating an Account, you shall provide accurate and complete information. In order for Steer Tech and Services available therein to function effectively, you must keep your Account Information up to date and accurate. You are solely responsible for safeguarding your authentication credentials and you agree not to disclose these credentials to any third party. You agree to take sole responsibility for any actions made using your Account, whether or not you have authorized such actions. You agree and understand that you are responsible for maintaining the confidentiality of your Account Information. You shall immediately notify Company of any unauthorized use of your Account. By providing the Company with your email address, you agree to receive all required notices electronically, to the e-mail address provided.
It is advised that you should change the password of your Account at regular intervals. In addition to user ID and password Steer may, at its discretion, require you to adopt such other means of authentication including but not limited to digital certification and / or Smart Cards and/or Two Factor Authentication like Public or Private Keys / Risk Engine / Challenge Questions.
Use of the Content
The content as has been made available and is made available from time to time on Steer Tech ("Content") is intended for informational purposes only. The term "Content" shall mean and include any content, advertisement or any other posts as posted by Steer on Steer Tech.
Customer Contact
You authorize Steer to call, send message and email or to contact you by any other similar means on the contact information (made available by you on Steer Tech either at the time of subscription, making an inquiry, making an application for any of the Services offered or otherwise), to offer you information about the Services you may have opted for or that you may be interested in.
We will also use your contact details information to: (a) send you information about the Services offered by Steer; (ii) contact you through messages and email for reminder notices, service request processing for the Services opted by you; or (iii) keep you updated on the Content through our notifications/newsletters.
In the event you do not wish to receive such information, you may unsubscribe through the facility in the communications you receive.
Modification/Updating of the Agreement
We reserve the right to change, modify, add to, or remove, portions of the Agreement at any time at will and in the event that we are required to do so as a result of any applicable regulations or as required by law for any other purpose and as amended or made applicable from time to time and as per Company policy. In the event that any material changes are made, we shall inform you by way of a notice displayed on the following page - https://steer.coach/terms.html for a period 30 days from such change.
Indemnity
You shall indemnify, defend and hold harmless Steer (including its officers, directors, employees, affiliates, group/promoter companies, agents/intermediaries, representatives or subcontractors) from any and all claims and losses imposed on, incurred by or asserted as a result of or related to: (i) your access and use of Steer Tech or Services; (ii) any non-compliance with the Agreement hereof; (iii) any third-party actions related to your receipt and use of any information without authorization; (iv) misuse of your Account Information; or (v) any unauthorized use of your Account and/or Steer Tech by you or some other person.
Limitation of Liability
Steer hereby disclaims any and all liability with regards to the accuracy, completeness and or suitability of the Content and information as is provided on Steer Tech and any information and/or Content that may be provided thereon from time to time. Steer expressly disclaim any liability, whether in contract, tort, strict liability or otherwise, for any direct, indirect, incidental, consequential, punitive or special damages arising out of or in any way connected with your access or use or inability to access or use of Steer Tech or reliance on its Content, or any failure of performance, interruption, defect, delay in transmission, computer viruses or other harmful components, or line or system failure associated with Steer Tech, regardless of our knowledge thereof. Steer shall not be liable for, any damages to, or viruses that may infect, your computer equipment, other electronics or any other property as a result of your access to, use of, or browsing in Steer Tech or your downloading of any materials, data, text, images, video, or audio from Steer Tech.
Notwithstanding anything to the contrary contained in this Agreement or any other document exchanged between Steer and the User, in no event will the Company's or any of its shareholders', directors', employees', agents' total liability to the User for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this Agreement, (ii) Steer Tech or Services, (iii) the User's use or inability to use the Services, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount of consideration received by the Company from the User for accessing or using Steer Tech or Services for the month during which the liability of the Company arises.
Notwithstanding anything to the contrary in the Agreement, express or implied, the Company shall not be liable for any liability for any indirect, incidental, special or consequential damages, however caused and on any theory of liability, arising out of this Agreement, including but not limited to loss of anticipated profits, including the loss of profits, revenue, data, loss of contracts, loss of anticipated savings, loss of business, loss of opportunity, loss of goodwill, even if it had been advised of the possibility of such damages.
Confidentiality
Steer takes all reasonable precautions to preserve the confidentiality and prevent any corruption or loss, damage or destruction of the data and information provided by you, in keeping with industry standard practices. All personal information will be kept confidential.
Steer reserves the right to collect statistical, anonymous and aggregate data based on your usage of Steer Tech, such information does not consist of any of your private and sensitive information (such as your name, address, phone number, etc.) or your financial information (such as payment details, bank account details, etc.), to understand user behaviour and characteristics and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on the advertising banners, as and when Steer allows third-party advertisers.
We collect anonymized usage data such as pages visited, features used, and general geographic region to improve our Steer Tech. This data is associated with randomly generated identifiers that cannot be linked to you. We process this data based on our legitimate interest in improving our services.
Steer follows generally accepted industry standards to protect the personal information submitted to us. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use industry best practices to protect your personal information, we do not guarantee its absolute security and disclaim any liabilities to that effect.
Posting Messages, Comments or Content
Certain portions of Steer Tech may be configured to permit you to post messages, comments, or other content. Any such content shall only serve and be construed as the opinion of the user posting it, is no substitute for your own research, and should not be relied upon for any purpose.
You agree not to post any content: (i) which is profane, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable; or (ii) the transmission of which could violate, or facilitate the violation of, any applicable law, regulation, or intellectual property rights; or (iii) which is in violation of any applicable law.
You are solely responsible for the content of any postings you submit and the Steer assumes no responsibility or liability for any content submitted by you or any other user of Steer Tech. We reserve the right to remove the content you provide at any time, but you understand that we may preserve and access a backup-copy, and we may disclose the content if required to do so by applicable law or in a good faith belief that such access, preservation, or disclosure is required by applicable law or in the best interests of the Company.
Any content you submit is for non-commercial use only.
Any content you submit will be routed through the internet, and you understand and acknowledge the inherent security risks associated with internet. Never assume that you are anonymous and cannot be identified by your posts.
Feedback
We appreciate feedback, including ideas and suggestions for improvement or rating an output in response to an input ("Feedback"). If you rate an output in response to an input—for example, by using the thumbs up/thumbs down icon—we will store the related conversation as part of your Feedback. You have no obligation to give us Feedback, but if you do, you agree that we may use the Feedback however we choose without any obligation or other payment to you.
Third-Party Service Providers and Third-Party Sites
The Company may use third-party services provided by the third party vendors to assist in providing the Services ("Services Providers"). All or some of your information may be stored on servers provided by Services Providers. Certain features and functionality of the Services may be implemented through the third-party services or use of a third-party API and other licensed third party software or technology. The Company may use other Services Providers for the following types of services: networking, storage, financial transactions, customer relationship management, website maintenance, database management, web analytics, cloud computing infrastructure, transactional communications, marketing communications, customer services etc.
Steer Tech may contain links to third-party sites or software that are not owned or controlled by the Company. The Company cannot censor or edit or control the content of any third-party sites. The Company shall not be liable for any losses incurred by you on account of use of any third-party sites, software or technology.
The inclusion of any link on our Steer Tech does not imply approval of or endorsement by Steer of the website or the content thereof. Steer is not responsible for any communications that you may receive from such third-party websites. Your use of such third-party website shall be subject to the privacy policy, terms and conditions and any other restrictions as may be specified there in. Steer does not endorse these third-party websites and disclaims any and all liability resultant from your use thereof or related thereto.
Engagement with Third-Party AI Platforms
When the Users provide their details to Steer Tech and post their queries, the relevant information like birth details, chart data, Dasha periods, and Panchang information are transmitted to the servers of relevant third-party AI platform such as Cerebras, Groq, Anthropic and AWS Bedrock. The relevant third-party AI platforms then process this data to generate interpretive text. To that extent, sensitive personal data may be processed by such third-party AI platforms under their data handling policies, but subject to agreements that Steer has with them restricting data retention and usage of data.
The Company reserves the right to change underlying AI models without notice.
Prohibition on Artificial Intelligence Training
The Users shall not, and shall not permit any third party to, use, process, analyse, input, upload, scrape, copy, store, or otherwise utilise any data, content, materials, software, documentation, or other information provided or made available by the Steer on or through Steer Tech ("Steer's Materials") for the purpose of developing, training, fine-tuning, testing, validating, or improving any artificial intelligence, machine learning, deep learning, or similar algorithmic models or systems. The User shall further ensure that the Steer's Materials is are not used in connection with any generative artificial intelligence systems, large language models, or automated systems designed to generate content, predictions, or recommendations.
Accessing Steer Tech Through Other Third-Party Platforms
Steer may offer its services within third-party platforms such as ChatGPT, Claude Desktop, and similar AI assistants. When you use Steer through these platforms, your interactions are also subject to the respective platform's terms of service and privacy policy. Data transmitted through these integrations (such as birth details and chart data) is processed by the host platform under their data handling policies. We recommend reviewing the relevant platform's privacy policy for details on how they handle your data.
Force Majeure
Steer shall not be liable if any transaction does not materialize or may not be completed or for any failure on its part to perform any of its obligations under the Agreement or those applicable specifically to any Services, if the same is prevented, hindered or delayed by a Force Majeure event and in such case its obligations shall be suspended for so long as the Force Majeure event continues. "Force Majeure" means any event due to any cause beyond the reasonable control of the Steer, including without limitations, sabotage, fire, flood, explosion, acts of god, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, faults or failures in telecommunication, unavailability of any communication systems, breach, or virus in the processes or payment or delivery mechanism, computer hacking, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious code, unauthorized access to computer data and storage devices, destructive or corrupting code or program, mechanical or technical errors/failures or power outage, etc.
Disclaimer of Warranties
TO THE FULLEST EXTENT PERMISSIBLE AND PURSUANT TO APPLICABLE LAW, THE SERVICES AND MATERIALS ON THE PLATFORM ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED AND STEER AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PURPOSE.
Steer does not warrant that your usage and the availability of Steer Tech and any of the Content and materials thereon will be uninterrupted or error-free, that defects will be corrected, or that Steer Tech or the server that makes it available is free of viruses or other harmful components. Steer does not warrant or make any representations regarding the use or the results of the use of the materials on Steer Tech in terms of their correctness, accuracy, reliability, or otherwise. The information and descriptions contained herein are not intended to be a complete description of all terms, exclusions and conditions applicable to the Services, but are provided solely for general informational purposes.
ANY REFERENCE MATERIAL, CONTENT OR INFORMATION PROVIDED ON THE PLATFORM OR AS MAY BE PROVIDED FROM TIME TO TIME, WHETHER BY WAY OF A CHAT OR DISCUSSION WITH AI-BASED BOTS, SHALL NOT, AND SHOULD NOT, IN ANY WAY BE CONSTRUED AS A RECOMMENDATION OR ADVICE BY STEER. THE INTERPRETATIONS GENERATED BY THIRD-PARTY AI PLATFORMS ARE NOT AUTHORED OR REVIEWED BY STEER. YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DECISIONS, WHICH YOU ARRIVE AT AFTER YOUR OWN EVALUATION OF THE SERVICES OF STEER AND YOUR NEED FOR THE SAME POST CONSULTATION WITH ANY OF YOUR ADVISORS.
AI-BASED PLATFORMS CAN OCCASIONALLY PRODUCE FACTUALLY INCORRECT, INCONSISTENT, OR NONSENSICAL OUTPUTS. THERE IS NO GUARANTEE THAT EVERY RESPONSE WILL BE ACCURATE OR APPROPRIATE. THE ARTIFICIAL INTELLIGENCE MIGHT MISINTERPRET ASTROLOGICAL DATA, PRODUCE CONTRADICTORY ADVICE ACROSS SESSIONS, OR GENERATE CONTENT THAT COULD BE DISTRESSING TO VULNERABLE USERS.
While reasonable care would be taken to ensure completeness, accuracy, etc. of the information/services provided, neither Steer nor any of their personnel shall in any circumstance be liable for any loss or damage caused by your reliance on information obtained through Steer Tech. It is your sole responsibility to evaluate the completeness, accuracy or usefulness of any opinion, guidance or other content made available on Steer Tech.
Company's Proprietary Rights
The Company is the sole and absolute owner of any and all rights, including the intellectual property rights and other rights in and to Steer Tech and Services and the Intellectual Property associated therewith. The Parties agree that nothing in this Agreement is intended to, nor shall be construed to vest in, transfer or to otherwise convey to you any right, title or interest in Steer Tech or any intellectual property associated therewith; and you shall have no right to acquire any right, title or interest in the same by lapse of time or otherwise. You agree not to copy, rent, lease, sell, distribute, or create derivative works based on the Company's intellectual property, Steer Tech or the Services in whole or in part, by any means. All other third party trademarks, service marks, product names, and logos appearing on Steer Tech or in the Services are the property of their respective owners. You acknowledge and agree that Steer Tech and Services contain proprietary and confidential information that is protected by applicable intellectual property and other laws.
All content available on or through Steer Tech, including but not limited to text, graphics, logos, icons, images, software, databases, designs, audio, video, and other materials is owned by or licensed to Steer and is protected under applicable intellectual property laws.
The Parties agree that performance of Services pursuant to this Agreement may result in discovery, creation or development of copyright, designs, processes, methods, techniques, improvements, strategies, or other original works of authorship and other intellectual property rights and the user agrees and acknowledges that all rights, title and interest in and to all such intellectual property, upon the creation of the same, shall always fully and absolutely vest in the Company. The Company shall have the right to use your data and other information to evaluate, update, improve and upgrade Steer Tech and the Services and for analytics and research purposes in accordance with applicable law.
Steer respects the intellectual property rights of others and expects users to do the same. If you believe that any content available on Steer Tech infringes your copyright, you may submit a written notification requesting removal of the allegedly infringing material.
Your notice should include the following information:
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing and its location on Steer Tech;
- Your name, address, telephone number, and email address;
- A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner; and
- Your physical or electronic signature.
Notices of claimed copyright infringement should be sent to: legal@steer.coach
Upon receipt of a valid notice, we may remove or disable access to the allegedly infringing material and may take appropriate action against repeat infringers.
Your Proprietary Rights
Users who upload, post, transmit, or otherwise make available any content on Steer Tech represent and warrant that they have all necessary rights, licenses, and permissions to use and share such content and that such content does not infringe the intellectual property rights of any third party.
Steer does not claim ownership of user-submitted content but reserves the right to remove any content that it believes may violate applicable laws or these Terms.
You retain ownership of all content you provide, and you can delete all of your data and conversations at any time.
By entering, storing, or sending your data through the Services, you grant the Company a non-exclusive, worldwide, transferable license, on a royalty-free basis, with a right to sublicense this right to third parties assisting the Company in providing the Services, to use, copy, distribute and process the such data through Steer Tech on your behalf solely for the purpose of storing, transferring, processing and delivering such data. You acknowledge and agree that the Company will not be responsible for any failure of Steer Tech to store any information, for the deletion of files or information stored on Steer Tech, or for the corruption of or loss of any data, information or material saved or sent through Steer Tech.
The Company undertakes to implement commercially reasonable and appropriate physical, electronic and managerial data security measures and procedures for the protection of your data and information against loss, misuse and alteration. The Company shall not allow any access to its system or user data to a third party, except on a strictly need to know basis and in accordance with the Privacy Policy, and shall take all reasonable care to maintain the confidentiality of the information as provided under this Agreement.
Termination
You may cancel disable or delete your access and/or use of Steer Tech/Services and user Account at any time by going to their account settings or by contacting the Company at support@steer.coach.
Upon receipt of a valid request, the Company will take reasonable steps to deactivate or delete the user's account within a commercially reasonable period.
Upon deletion or termination of an account:
- the user's access to Steer Tech and the Services will cease;
- certain information associated with the account may be deleted or anonymized; and
- any licenses granted to the user under the Agreement shall terminate.
Content or information previously shared by the user on Steer Tech (including posts, comments, or other user-generated content) may remain visible where removal would affect the integrity of the Service or the rights of other users, unless deletion is technically feasible.
Following account deletion or termination, the Company may retain certain information:
- as required to comply with applicable laws or regulatory obligations;
- for legitimate business purposes such as record keeping, fraud prevention, dispute resolution, or enforcement of the Agreement; or
- in anonymized or aggregated form that does not identify the user.
Personal data will be processed and retained in accordance with the Company's Privacy Policy and applicable laws.
The Company may retain backup copies of certain information for a limited period as part of routine data backup processes. Such copies will be securely stored and deleted in accordance with the Company's internal data retention practices.
In the event that you delete or disable your Account, the Company shall not be liable to refund any fees paid by you. Once you delete your Account, the Company may delete all of the User data in accordance with applicable laws, and remove all access to the cancelled account.
The Company reserves the right to discontinue Steer Tech or the Services or to change the Services at any time and will provide notice of such discontinuation or change to you through posting changes to this Agreement and/or by notifying you through email using the Account Information that the User has provided to the Company. In the event the Company discontinues the Services, the Company will refund any fees paid by you.
If you breach the Agreement, the Company shall have the right to terminate your access to and use of the Services immediately, without notice, and to deactivate your Account. In the event of such termination or deactivation, the Company will not be required to refund any fees or other charges paid by you.
You acknowledge that, although the Company has no obligation to monitor the your use of the Services, the Company has the right to do so for the purpose of operating the Services, to ensure your compliance with the Agreement, or to comply with applicable laws or the order or requirement of a court, administrative agency, or other governmental body. The Company reserves the right at all times to disclose, in its sole discretion, any user files when necessary (a) in accordance with applicable any law, regulation, or governmental request or (b) reduce or prevent what the Company considers to be, in the Company's sole discretion, a serious or imminent threat to the user's safety, or the safety of another person.
Governing Law and Dispute Resolution
The formation, construction, performance and enforcement of the Agreement shall be in accordance with the laws of Washington State, USA, without regard to conflict of law principles.
All disputes in relation to this Agreement will be resolved by arbitration at Washington State, USA, under the rules of American Arbitration Association, by a sole arbitrator appointed by the Parties mutually. The arbitration award shall be final and binding on the Parties, and enforceable in accordance with its terms. The arbitrator shall state the specific reasons for its findings in writing. The Parties agree to be bound thereby and to act accordingly.
Subject to the arbitration provision, the courts of competent jurisdiction at Washington State, USA shall have exclusive jurisdiction over all matters arising pursuant to the Agreement.
Severability
If any part of the Agreement is determined to be invalid or unenforceable pursuant to applicable law including, then such unenforceable provision shall be deemed to be replaces with a suitable legal alternative provision that achieves the purpose of the original provision as closely as possible.
Relationship of the Parties
You and the Company agree that that nothing in the Agreement shall be deemed to constitute a partnership, joint venture, agency relationship or otherwise between the Parties.
Grievance Officer
If you have any complaints with respect to Steer Tech or Services, you may contact our Grievance Officer, the details of which are as follows:
Samarth Bhargava
Email: support@steer.coach
In case you have any questions or wish to opt-out of certain Services, you may contact us via email at support@steer.coach.